Our UCaaS platform delivers:
Phone service with business capabilities: Includes call recording and transcription, conferencing, auto attendants, call queues, and time frames.
Call center: Integrated call center capabilities offer interactive voice menus, call queues, recording, and reporting so your agents can provide a great customer experience.
Mobile, web, and desktop UC clients: Enable your employees to leverage the platform's features wherever they are.
PBX and call center reporting: Get access to statistics and analytical data.
Advanced telco services: Phone numbers, toll- free numbers, 911 and e911 services, caller ID with name, and spam protection.
Convenient portal: Role-based access for basic users, agent users, office managers, etc.
Additional Features
We also offer a range of optional add-ons for even more functionality to meet the needs of your business.
Contact Center that expands on basic call center functionality to deliver advanced capabilities for a true omni-channel experience—with a clean and intuitive interface.
Integrations for 200+ CRMs with click-to-call and contact popups, as well as Microsoft Outlook and Microsoft Teams Connector.
Business SMS with keyword responders and QR codes, appointment reminders, SMS blast campaigns, and more.
Real-time web conferencing that provides web presentation, live multiuser video and audio conferencing, and remote desktop support capabilities.
Microsoft Teams Connector that makes connecting to Microsoft Teams simple.
Faxing solutions, including HIPAA-compliant virtual fax as well as ATA options.
Delivering peace of mind
Reliable: Our cloud-based platform delivers the utmost reliability with a geo-redundant network with four nodes across the U.S. to support your critical phone systems.
Compliant: HIPAA-compliant PBX, 10DLC for SMS, STIR/SHAKEN, Ray Baum, and Kari's Law.
“This is a company that operates with knowledge, integrity and compassion! You will not find this out there any more... MyFonCompany came in and got everything under control in hours and replaced my “situation”with better, higher quality performance services and products at less cost! Truly a lifesaver, I would recommend him to all of my colleagues and anyone looking for internet/phone service.”
“THE PHONE SERVICE IS FLAWLESS
In my many years in business, I have never come across a phone company with such passionate personal support. And the phone service is flawless!”
REAL TIME RESULTS
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MAKE YOUR SMALL COMPANY SOUND BIG
Have all the features of a Fortune 500 company at your fingertips. We have what you need for your company today and as it grows in the future